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Terms and Conditions



  1. www.italianmade.com.au is owned by Italian Made ABN: 74 694 062 665 and is a part of the Italian Made Network based in Sydney, Australia.
  2. In order to use the Services of Italian Made, you will need to register to the Website www.italianmade.com.au, fill in the required fields and process listing payment. You will need to provide the personal information requested during the registration process by ensuring that they are current, complete and truthful.
  3. Refund and Returns Policy:
    Italian Made does not refund payments as you must guarantee that all information, text, data, news, images, videos, etc. are inserted by you on Italian Made and that it does not violate any rule of law or regulation of copyright, trademark, trade secret or other proprietary rights of third parties. You now assume the obligation to relieve Italian Made of any liability and claim for damages which might also be made by third parties in relation to text, data, news, information, images and videos you inserted on the Website including the Public Authority and the control Authority on advertising. You are liable for any damage caused to Italian Made. The client accepts full responsibility if his/her business does not meet the requirements of Italian Made, if rejected, a $45 first month fee will be incurred and the subcription will be terminated.
  4. In the case of false, inaccurate or incomplete information, or in any case in which Italian Made considers that the information provided is false, inaccurate or incomplete, Italian Made may disconnect your account and prevent any subsequent use. This must also include a username and password you selected to access the services.
  5. Delivery Policy:
    After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). Italian Made will normally confirm receipt of your order within a few minutes of ordering. We will attempt to publish your business profile or other advertising option within two working days. If you wish to query a delivery please contact us at sales@italianmade.com.au .
  6. Security Policy:
    Italian Made uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by Italian Made or any outside party. All transactions are performed under 128 Bit SSL Certificate. All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. eWAY is an authorised third party processor for all the major Australian banks. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Italian Made. For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
  7. Upon user registration you will have the possibility to apply to register your business on Australia’s largest directory of Italian Cuisine.
  8. Registering your business requires an Application. Italian Made has a specified selection criteria and will unfortunately reject businesses if the criteria is not met. All businesses on Italian Made must be focussed on authenticity, quality and providing a true Taste of Italy experience to their customers/clients.
  9. Your business can only be comprised of one category in one location. Multiple business categories and multiple business locations are considered as separate businesses and require separate business profiles.
  10. You, assume the obligation to diligently keep safe the username and password. Your right to use the service, the username and password are strictly personal and cannot therefore be used by third parties. The communication of such data to third parties and /or their use may result in your liability for others' use of the Service, in this case, Italian Made reserves the right to suspend or terminate your access to the Service. You assume all responsibility in the use of the Service, as well as that of third parties authorised by you.
  11. You declare, that you are aware, that the Services of Italian Made are purely informative. You state that you will not consider Italian Made any way responsible for any misinterpretations and activities undertaken by you following the consultation.
  12. Italian Made will have the power to interrupt and/or to intervene on the Service at any time without notice if the user fails to follow these Terms and Conditions, or in the event of any breach of these Terms and Conditions - any breach of laws or regulations of other kinds.
  13. Italian Made disclaims any responsibility for content published on the Website by its users, promising only to ensure the timely removal of the content disputed by third parties following a proper reporting by the interested party and/or relevant authorities.
  14. Using the Service of Italian Made you agree not to use obscene language, indecent or offensive, and not to enter any defamatory, abusive, harassing material. It requires, moreover, not entering unauthorised advertising in the service, or other material that invades privacy, or encourages any criminal conduct or which may give rise to civil liability or otherwise be contrary to any enforceable laws. You accept to use the Service of Italian Made only for lawful purposes and in line with the aims of the Website, with knowledge that the non-fulfilment of these Terms and Conditions may subject you to civil and/or criminal liability.
  15. You must not destroy, alter or interfere in any way with any software and/or server of the Service of Italian Made and not impede or interfere with the use of the Service of Italian Made by third parties. You agree not to alter or interfere with any information or materials associated with the Services of Italian Made.
  16. Italian Made excludes, therefore, any warranty, both expressed or implied, with respect to the quality or on particular characteristics of the Services as not in any way responsible in the event that the service might be unavailable, in whole or in part, or for any other mode by which the service was rendered.
  17. Italian Made does not guarantee, continuous access uninterrupted or secure to the Service, since the operations of the Website may be subject to interference of many factors that are not within the control of Italian Made
  18. Subject to applicable laws you expressly waive the right to raise any dispute, claim, demand, action, etc. against Italian Made and its affiliates and partners, and its employees, managers, collaborators in relation to use of the service from you or any other act or fact related to the Service. Any contact, even of a commercial nature, between you and a third party, including advertisers and/or others with whom you come into contact during use of the Service or through the Service, does not cover, binding or affect Italian Made nor have any effect if not in your dealings with these third parties, and therefore you expressly waive the right to raise any dispute, claim, demand, action, request, etc. against Italian Made (and / or its affiliates and partners, and its employees, managers, collaborators etc).
  19. Italian Made reserves the right to plan and ask you to accept from time to time, additional terms of use applicable to specific parts or sections of the Service. These additional conditions will be placed in the parts of the Service to which they relate and will be clearly identifiable.
  20. This agreement has been drawn up and will be interpreted according to Commonwealth Law. Any dispute which might arise from the relationship governed by this Agreement will be transferred to the exclusive jurisdiction of the Australian courts.